Privacy Policy

No Return Policy

Dreamy Doodle Designs

Effective Date : 1-3-2025

1. Introduction

Welcome to Dreamy Doodle Designs! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website, engage with our SMS services, or make payments through our platform.

2. Information We Collect

We collect the following types of information:

  • Personal Information : Name, email address, phone number, billing and shipping address.
  • Payment Information : When you make a purchase, we collect payment details, including credit/debit card information, UPI ID, or other payment methods via our third-party payment gateway.
  • Technical Data : IP address, browser type, device information, and website usage analytics.
  • Communication Data : Information related to SMS notifications, marketing communications, and customer support inquiries.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payments and shipping.
  • Send transactional SMS updates related to your order status and delivery.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and marketing strategies.
  • Comply with legal and regulatory requirements.

4. Payment Gateway and SMS Services

  • Payment Processing: We use third-party payment gateways (such as Razorpay, Stripe, PayPal, etc.) to process transactions securely. These gateways comply with PCI DSS standards to ensure the protection of your financial data.
  • SMS Notifications: By providing your phone number, you consent to receiving SMS alerts related to your order, promotional offers, and important updates. Message and data rates may apply.

5. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Service Providers : Third-party partners for payment processing, SMS services, and logistics.
  • Legal Authorities : If required by law or to protect our rights and interests.

6. Data Security

We implement industry-standard security measures, including SSL encryption, firewalls, and secure server protocols, to protect your personal and payment information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings.

8. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • Accessing, correcting, or deleting your personal data.
  • Opting out of marketing communications.
  • Requesting data portability.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such external websites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at: Dreamy Doodle Designs Email : support@dreamydoodledesigns.in Phone : +91 9898044475 By using our website, you agree to the terms outlined in this Privacy Policy.