Terms of Service

Terms of Service

Dreamy Doodle Designs

Effective Date : 1-3-2025

1. Introduction

Welcome to Dreamy Doodle Designs! By accessing and using our e-commerce website, services, and products, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our platform.

2. Eligibility

You must be at least 18 years old to use our services. By using our website, you confirm that you have the legal capacity to enter into this agreement.

3. Products & Services

  • We specialize in handcrafted, personalized keepsake quilts.
  • All items are made to order and may have slight variations in design and color.
  • Customization requests must be submitted at the time of order placement.

4. Orders & Payment

  • All orders must be placed through our e-commerce platform.
  • Payment must be completed at checkout using one of our secure payment gateways (e.g., Razorpay, Stripe, PayPal, etc.).
  • We accept major credit/debit cards, UPI, net banking, and other supported payment methods.
  • If a payment is declined, your order will not be processed.

5. Order Processing & Shipping

  • Orders are typically processed within [Insert Timeframe].
  • Delivery times vary based on location and courier service.
  • We are not responsible for delays due to unforeseen circumstances or courier issues.
  • Shipping fees and applicable taxes will be displayed at checkout.

6. Cancellations & Refunds

  • Due to the personalized nature of our products, cancellations and refunds are not allowed once production has begun.
  • In case of a defect or damage, you must notify us within [Insert Timeframe] with photographic proof to be eligible for a replacement.
  • Refunds are issued only if an order is canceled before production starts or if we are unable to fulfill your order.

7. SMS Notifications & Communications

  • By providing your phone number, you consent to receive SMS updates regarding order status, promotional offers, and important notifications.
  • Message and data rates may apply.
  • You can opt out of promotional messages by following the instructions in the SMS.

8. Privacy & Data Security

  • Your personal and payment information is securely stored and processed in compliance with industry standards.
  • We do not share your information with third parties except for payment processing, order fulfillment, and SMS services.
  • Refer to our Privacy Policy for detailed information on data handling.

9. Intellectual Property

  • All content, designs, images, and text on our website are the intellectual property of Dreamy Doodle Designs.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our total liability shall not exceed the amount paid for the specific order in question.

11. Governing Law & Dispute Resolution

  • These Terms of Service shall be governed by the laws of [Insert Jurisdiction].
  • Any disputes shall be resolved through arbitration or mediation before seeking legal action.

12. Changes to Terms

  • We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with the updated effective date.
  • Continued use of our website after modifications implies acceptance of the revised terms.

13. Contact Information

For any questions or concerns, contact us at: Dreamy Doodle Designs Email : support@dreamydoodledesigns.in Phone : +91 9898044475 By using our website and services, you acknowledge and agree to these Terms of Service.